Refrigeration professionals: work smarter, not harder

The accuracy and reliability of reporting after job completion is a critical part of the field service process. In particular, refrigeration technician specialists must follow-up on refrigerant disposal in order to comply with regulatory obligations and contractual commitments. Paper documentation is prone to errors since your tech has to manually enter information and convert, add or remove fluid quantities. Make life easier for your technicians with Praxedo forms Use various options like prepopulated fields and drop-down menus to speed up data entry and reduce potential errors. It will take your techs just a few minutes to fill out the entire form and have it co-signed by a customer on their smartphone. The system will then email a copy directly to the customer. In the event of an audit, you’ll be able to quickly find the archived version.

Every refrigeration specialist has to respect their customers’ obligations. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected. Since breakdowns can significantly impact a customer’s business, service must be provided within the timeframe specified in the contract. With strict regulations imposed on refrigeration customers and the risk of hefty fines, the expectations for quality service is even higher. A cooling specialist can face financial penalties, fines or late arrival fees if a contract isn’t adequately fulfilled.