- Field Service Management
- Productivity
- Customer Satisfaction
- Optimisation
[White paper] Field Service Management in the UK Domestic Boiler Market : Opportunities for digitisation
State of the market, major issues of the profession, digitisation of field service management…
A complete report about the UK domestic boiler market
In the UK, a northern European country, domestic central heating and hot water is often taken for granted. These systems, the vast majority of which run on natural gas boilers, make homes comfortable and ensure their inhabitants’ wellbeing, sanitation and health. Domestic central heating systems using natural gas as the fuel are installed in over 92% of homes in the UK and account for one of the highest levels of fuel consumption in the country. To meet this growing demand, professionals in the sector are looking more and more to improve the productivity of their engineers in the field. This report provides an overview of the current state of this market, before presenting the profession’s main challenges.
Why boiler installation companies need to digitise their field service activities
The third part of the document is dedicated to the necessary digital transformation of field service management processes to optimise boiler maintenance and make the activities of installers profitable. Discover a practical and comprehensive document to help you optimise the work of your installation and maintenance engineers and increase customer satisfaction.
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