Electrical appliance maintenance professionals: honour your contractual commitments
Honour your contractual commitments with a Field Service Management solution that’s fully customisable to match your business requirements.
Praxedo: expert Field Service Management software for maintenance of small electrical appliances or electronics
Manage electrical appliance maintenance services with Praxedo’s all-in-one Field Service Management solution that’s tailored to you.
Respond to varying business requirements
Are you a professional involved in the installation, repair and maintenance of electrical appliances (washing machines, cookers, photocopiers) or small electronics (home automation)?
You have several contractual obligations with your customers. Flexible Field Service Management software is essential for growing your business in an increasingly competitive environment.
Manage work orders better to improve reliability
Praxedo’s smart Field Service Management solution empowers electrical appliance maintenance professionals to handle multiple requests for installation, maintenance and emergency repair at the same time.
Maximise technician workloads and improve their response rates by optimising schedules and overseeing field activities in real-time.
Why you can trust Praxedo
It adapts
to multiple activities
It reduces
operating costs and administrative tasks
It improves
customer communication
Features for every electrical appliance maintenance professional
Honour contractual commitments
To honour your contractual commitments, your technicians need to be able to manage pre-planned maintenance work under contract with customers, as well as handle emergencies if anything breaks down. Since electrical appliances can be a vital part of a customer’s business, you have to provide service within the timeframe stated in their contract. Fixing a malfunction the first time will always delight a customer.
To honour your contractual commitments, your technicians need to be able to manage pre-planned maintenance work under contract with customers, as well as handle emergencies if anything breaks down. Since electrical appliances can be a vital part of a customer’s business, you have to provide service within the timeframe stated in their contract. Fixing a malfunction the first time will always delight a customer.
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Save precious planning time
Praxedo offers advanced route planning features. Schedule large volumes of work orders with just a few clicks using the SmartScheduler module, which takes tech skills, timelines, and employee and equipment availability into account. You’ll immediately save time on scheduling. Find where your techs are located with map-based scheduling and assign them to their next service calls based on skills and distance from the customer site.
With Praxedo, fitting in a recurring or emergency call is a piece of cake.
Praxedo offers advanced route planning features. Schedule large volumes of work orders with just a few clicks using the SmartScheduler module, which takes tech skills, timelines, and employee and equipment availability into account. You’ll immediately save time on scheduling. Find where your techs are located with map-based scheduling and assign them to their next service calls based on skills and distance from the customer site.
With Praxedo, fitting in a recurring or emergency call is a piece of cake.
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Keep a complete record of work orders
Your field techs will be more efficient on their jobs since they can review prior calls in advance. You’ll know exactly what was done and when with attached time and date-stamped photos. The customer will sign the work order report right on the technician’s smartphone after the job is finished, reducing the number of disputes. Preconfigured forms will give your techs an intuitive interface for entering info with no mistakes. Digital service reports for each of their calls will be reliable and traceable, enabling you to invoice customers accurately and continue building their trust.
Your field techs will be more efficient on their jobs since they can review prior calls in advance. You’ll know exactly what was done and when with attached time and date-stamped photos. The customer will sign the work order report right on the technician’s smartphone after the job is finished, reducing the number of disputes. Preconfigured forms will give your techs an intuitive interface for entering info with no mistakes. Digital service reports for each of their calls will be reliable and traceable, enabling you to invoice customers accurately and continue building their trust.
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Connect your ERP/CRM/Accounting software to your electrical appliance maintenance Field Service Management solution
Praxedo seamlessly connects to your information system thanks to a wide range of ERP/CRM/accounting software standard connectors or our open APIs.
and more…
Your frequently asked questions about electrical appliance maintenance management
What types of electrical appliances does Praxedo support?
Praxedo is fully customizable maintenance tracking software that can be used for all electrical appliance maintenance activities for equipment such as escalators, postage machines, photocopiers, vehicle charging stations, floor scrubbers, the list goes on…
How can you track technicians assigned to install and maintain electric vehicle charging stations?
Praxedo is the field service management software best suited for vehicle charging station maintenance. Use its web dispatch interface to track field service call progress in real time. After each call, the mobile app transfers the tech’s work order report to Praxedo’s dispatch module.
How does Praxedo help technicians make best use of their time during maintenance service calls?
Praxedo’s Field Service Management software increases productivity for electrical appliance maintenance professionals by optimizing routes. Our mobile app gives techs all the information they need to successfully complete their service calls including spare parts inventory management. It guides them through filling out their work order reports, reducing the time they spend on admin tasks.
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Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
