Refrigeration professionals: work smarter, not harder
Comply with regulatory constraints and honour your contracts with our smart solution designed for industry professionals in Refrigeration.
Praxedo: powerful Field Service Management software for refrigeration specialists
Thanks to Praxedo’s Field Service Management solution, resolve unforeseen issues in refrigeration with simpler and highly-controlled scheduling for your teams. Better manage your techs’ work orders and make sure your company complies with strict regulatory constraints.
Meet today’s business requirements
Are you a cooling professional who regularly handles refrigerants?
Make sure you comply with regulatory obligations and contractual commitments. Whether it be for refrigeration equipment installation, maintenance or repair, put these constraints behind you with our field service management solution.
Manage cooling field service calls that align with industry standards
Choose an all-in-one Field Service Management solution that’s as effective as it is easy to use.
Use Praxedo, the leading software for refrigeration specialists, to comply with regulatory constraints during the installation, maintenance and repair of refrigeration equipment. The platform will also send you automatic notifications regarding recurring leak checks. It has everything you need to fulfill your obligations without breaking a sweat.
Why you can trust Praxedo
It keeps a record
of it all refrigerant disposal
It improves productivity
to ensure all your work orders
It increases customer satisfaction
and common trust that lasts
It speeds up invoicing
so your finances never get depleted
Learn about GreenFlex experience…
Retail
300 Technicians
GreenFlex chose Praxedo to optimize the maintenance of its customers’ energy-consuming equipment. The solution enables electronic data collection and is flexible, allowing GreenFlex to respond to a variety of situations with enhanced reliability and guaranteed tracking abilities.
Adrien Virolleaud
Director of Services
Features for every refrigeration professional
Generate paperless work order reports
The accuracy and reliability of reporting after job completion is a critical part of the field service process. In particular, refrigeration technician specialists must follow-up on refrigerant disposal in order to comply with regulatory obligations and contractual commitments. Paper documentation is prone to errors since your tech has to manually enter information and convert, add or remove fluid quantities. Make life easier for your technicians with Praxedo forms Use various options like prepopulated fields and drop-down menus to speed up data entry and reduce potential errors. It will take your techs just a few minutes to fill […]
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The accuracy and reliability of reporting after job completion is a critical part of the field service process. In particular, refrigeration technician specialists must follow-up on refrigerant disposal in order to comply with regulatory obligations and contractual commitments. Paper documentation is prone to errors since your tech has to manually enter information and convert, add or remove fluid quantities. Make life easier for your technicians with Praxedo forms Use various options like prepopulated fields and drop-down menus to speed up data entry and reduce potential errors. It will take your techs just a few minutes to fill out the entire form and have it co-signed by a customer on their smartphone. The system will then email a copy directly to the customer. In the event of an audit, you’ll be able to quickly find the archived version.
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Manage planning and get a better handle on emergencies
You have to be flexible to create daily field technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honour customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.
In order to do this effectively, they constantly need to know where their technicians are, the duration and type of job they’re working on, and whether on not they can handle an emergency. Imagine how much easier their work would be if they had all of this information in one place. With geolocation tools in Praxedo, your dispatcher will know the whereabouts of your […]
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You have to be flexible to create daily field technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honour customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.
In order to do this effectively, they constantly need to know where their technicians are, the duration and type of job they’re working on, and whether on not they can handle an emergency. Imagine how much easier their work would be if they had all of this information in one place. With geolocation tools in Praxedo, your dispatcher will know the whereabouts of your technicians and can quickly assign them to emergency calls.
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Stay on schedule and honour contracts
Every refrigeration specialist has to respect their customers’ obligations. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected. Since breakdowns can significantly impact a customer’s business, service must be provided within the timeframe specified in the contract. With strict regulations imposed on refrigeration customers and the risk of hefty fines, the expectations for quality service is even higher. A cooling specialist can face financial penalties, fines or late arrival fees if a contract isn’t adequately fulfilled.
Every refrigeration specialist has to respect their customers’ obligations. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected. Since breakdowns can significantly impact a customer’s business, service must be provided within the timeframe specified in the contract. With strict regulations imposed on refrigeration customers and the risk of hefty fines, the expectations for quality service is even higher. A cooling specialist can face financial penalties, fines or late arrival fees if a contract isn’t adequately fulfilled.
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Connect your ERP/CRM/Accounting software to your Field Service Management solution for refrigeration specialists
Praxedo seamlessly connects to your information system thanks to a wide range of ERP/CRM/accounting software standard connectors or our open APIs.
and more…
Your most frequently asked questions about managing service calls for refrigeration specialists
What cool features does Praxedo offer in the HVAC-R industry?
You can generate PDF work order reports right in Praxedo’s Field Service Management software. The form design feature enables HVAC companies to simplify technicians job, comply with regulatory obligations, i.e. tracking refrigerant usage, and monitor consumables or parts.
How does Praxedo optimize dispatch for HVAC service businesses?
Praxedo’s advanced tools for dispatching resources help HVAC businesses find the right balance between installations, service requests and recurring maintenance tasks. Plus, it allows to optimize travel times and routes.
How does Praxedo HVAC business software help HVAC specialists secure their work?
Praxedo software has the capability to create customized forms to honor contracts and fulfill regulatory obligations more easily. Collecting data in the field becomes a no brainer: configure sections and fields that require simple information to enter such as checking boxes, choosing a value in a drop-down menu or taking photos and the digital signature of customers.
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