Remote monitoring and electronic security professionals: give your customers top-notch service quality
Build customer loyalty by improving service quality and honouring contractual commitments.
Praxedo: Field Service Management software for electronic security systems
Save time on work order planning and boost technician productivity with Praxedo’s Field Service Management software for remote monitoring and electronic security. It will empower you to meet your contract commitments and build customer loyalty.
Act quickly and guarantee top-notch security
Companies that install and maintain security systems face multiple challenges.
Trace and provide proof of technician service calls, secure data, and act quickly to install systems or repair malfunctions. Are you an electronic security and maintenance professional? Equip your team with a powerful, reliable tool to secure your data flows and address the challenges for compliance with GDPR.
Manage remote monitoring and electronic security that aligns with today’s standards
Choose an efficient, reliable Field Service Management solution made for security and remote monitoring professionals so you can better meet customer requirements.
With Praxedo’s electronic security maintenance management software, you can be ultra-responsive. The real-time work order scheduling tool tracks and guides your technicians through their routes. Electronic reports leave no room for error. You have full traceability and unquestionable data security.
Why you can trust Praxedo
It connects
easily to customer Information System
It provides
real-time visibility on work order progress
It increases
the security of your sensitive data
It speeds up
your invoicing process
Learn about Nexecur’s experience…
Electronic Security
250 Technicians
We accelerated our billing times considerably, from 1 month to 24 hours, which allowed us to minimize collection issues.
Alban Rocher
Customer Relations Manager
Features for remote monitoring and electronic security professionals
Optimise your field team’s productivity.
Track your technicians in real time and automatically access electronic reports in the web portal. No need to call them or flood their inbox!
With Praxedo’s mobile app, your technicians receive all the information they need to successfully complete their work orders right on their smartphone. Easily optimise their schedules and significantly eliminate unnecessary trips with a real-time view of all of their activities. They won’t have to go to the office just to pick up or drop off documents.
Track your technicians in real time and automatically access electronic reports in the web portal. No need to call them or flood their inbox!
With Praxedo’s mobile app, your technicians receive all the information they need to successfully complete their work orders right on their smartphone. Easily optimise their schedules and significantly eliminate unnecessary trips with a real-time view of all of their activities. They won’t have to go to the office just to pick up or drop off documents.
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Stay up-to-date on customer assets
Praxedo’s work order history feature provides improved asset tracking and boosts technician efficiency onsite.
With a clear view of the work that’s already been done on the asset, technicians are able to more easily find the source of a malfunction and solve the issue faster.
Photos with time, date and location stamps make it easier to address customer disputes about asset status before and after it was deployed or repaired.
Track the assets installed at customer locations with maintenance history information logged for each one of them.
Praxedo’s work order history feature provides improved asset tracking and boosts technician efficiency onsite.
With a clear view of the work that’s already been done on the asset, technicians are able to more easily find the source of a malfunction and solve the issue faster.
Photos with time, date and location stamps make it easier to address customer disputes about asset status before and after it was deployed or repaired.
Track the assets installed at customer locations with maintenance history information logged for each one of them.
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Tackle emergencies more efficiently
Since disputes related to equipment delivery and pickup can occur, it is best to give your customers full visibility so they can track activities. Use Praxedo’s time and date-stamped photo feature to protect yourself from any disputes if a customer damages equipment.
Since disputes related to equipment delivery and pickup can occur, it is best to give your customers full visibility so they can track activities. Use Praxedo’s time and date-stamped photo feature to protect yourself from any disputes if a customer damages equipment.
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Connect your ERP/CRM/Accounting software to your electronic security Field Service Management software
Praxedo seamlessly connects to your information system thanks to a wide range of ERP/CRM/accounting software standard connectors or our open APIs.
and more…
Your most frequently asked questions about managing field activities in the electronic security industry
How does Praxedo improve electronic security and remote surveillance system maintenance?
Electronic security system maintenance requires work order traceability and tracking for installed assets. Praxedo’s electronic security Field Service Management solution is the perfect tool to meet these requirements. Assets’ work order history is accessible via our mobile app and boosts field technician efficiency.
What business features does Praxedo offer for the remote surveillance and electronic security industry?
Customers submit their requests for servicing their electronic security equipment via Praxedo’s customer portal.
How is Field Service Management changing in the electronic security system maintenance industry?
Over the past few years, electronic security system maintenance and installation businesses have been progressively digitizing their business operations and procedures. This sector requires full traceability of work orders on assets installed at customer locations, which only a security Field Service Management platform can provide. Praxedo is the perfect solution for these requirements.
Electronic security industry best practices
Articles from our experts
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Get started today!
Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
