A central hub for your field techs
Make your technicians more autonomous and productive in the field. Praxedo’s agile, customisable mobile app allows you to control who can create, edit and reschedule jobs.
Features designed for techs in the field
Using GPS
The Praxedo mobile app has embedded navigation tools like Google Maps, Waze, TomTom and Apple Maps that equip technicians with the tools to get to their destination safely and efficiently. Field technicians can also use a geolocation feature to adjust coordinates when logging a work order report.
The Praxedo mobile app has embedded navigation tools like Google Maps, Waze, TomTom and Apple Maps that equip technicians with the tools to get to their destination safely and efficiently. Field technicians can also use a geolocation feature to adjust coordinates when logging a work order report.
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The mobile app’s map view
The mobile device’s map-based view makes it easier for field techs to get to their destination. It clearly displays their route on a map so they can instantly see where jobs are located. A location icon appears for every job site along the technician’s route. They can also consult nearby warehouses and their available inventory to better locate where to find the spare parts they need. Techs always have the latest information on any assigned job at the palm of their hand.
The mobile device’s map-based view makes it easier for field techs to get to their destination. It clearly displays their route on a map so they can instantly see where jobs are located. A location icon appears for every job site along the technician’s route. They can also consult nearby warehouses and their available inventory to better locate where to find the spare parts they need. Techs always have the latest information on any assigned job at the palm of their hand.
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Add new work orders
Sometimes when field technicians are on a job, they realise more work is required on another customer asset. With a few simple clicks, they can open a new work order report on their mobile app, assign it to themselves, and do the job without having to check with dispatch. Right on the app, they can either fill out a form from scratch or clone and edit a current one. Their schedule is updated automatically.
Sometimes when field technicians are on a job, they realise more work is required on another customer asset. With a few simple clicks, they can open a new work order report on their mobile app, assign it to themselves, and do the job without having to check with dispatch. Right on the app, they can either fill out a form from scratch or clone and edit a current one. Their schedule is updated automatically.
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Self-schedule work orders
Praxedo lets you self-schedule specific jobs while on-site. So if your field techs happen to be in the same area, they have the option to assign themselves to a particular job. All you have to do is give them access to this feature by choosing which technicians have these rights. This option makes it way easier to work with subcontractors and contracted field techs. It empowers field technicians to get the job done right, the first time.
Praxedo lets you self-schedule specific jobs while on-site. So if your field techs happen to be in the same area, they have the option to assign themselves to a particular job. All you have to do is give them access to this feature by choosing which technicians have these rights. This option makes it way easier to work with subcontractors and contracted field techs. It empowers field technicians to get the job done right, the first time.
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Even more features
Rescheduling jobs in the field
If a field technician can’t do a job, they can reassign it to another tech right on the app. The alternate field technician is notified by text.
Setting permissions on the mobile app
Customise settings and permissions to give your techs access to the data you want them to see.
Adding optional info
In addition to the required information captured by technicians, they can also add optional comments and even set reminders with minimal effort.
All the features Praxedo has to offer
A web application for the office
Easily organise your field team’s schedules with Praxedo’s web platform. Track activity in real time and optimise routes.
A mobile app for the field
The Praxedo mobile app for field techs makes their tasks easier and boosts their productivity no matter the stage of their route.
Tools for communicating with your customers
Build customer loyalty with seamless, real-time communication for a truly satisfying user experience.
Your most frequently asked questions about empowering field techs
How does Praxedo advise field personnel on schedule changes?
Schedulers can use Praxedo to send real-time notifications to employees in the field when their routes have changed to reduce their driving time. Updates to schedules are automatically sent to technicians, asking them to synchronize the information. They will always receive the latest versions of their schedules.
How does Praxedo help field techs be more proactive?
With the Praxedo mobile app in hand, your technicians are automatically more productive. It’s like having a central hub in their pocket. Getting their schedules on the mobile app means no more useless trips to the office to coordinate their routes. In addition, they can assign themselves jobs according to their location, availability and skills.
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Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
