Improve field technicians motivation and empowerment
Considering the competitive job market, you want to retain your employees just as much as your customers. Motivating and empowering your mobile technicians will only increase their loyalty to your company.
Features that improve technician motivation at work
Modernise your tools
Recruiting technicians and retaining them long term can be a challenge for service companies.
Today’s field technicians want modern, efficient ways of working and they’re used to using mobile devices and apps in their daily lives. Offer your technicians the digital tools they expect to show up more prepared on a work site and feel empowered.
Make every work day more enjoyable
Your technicians will be considerably more productive with Praxedo’s Field Service Management solution, whether they’re working on maintenance, after-sales support, troubleshooting or any other field service activity.
Digital reports, real-time scheduling, and a comprehensive database give your technicians everything they need to work smarter. Their daily tasks will get easier and they’ll find work more enjoyable and motivating.
- Improve the reliability of data entered by field technicians
- Issue work order reports faster
- Connect with your ERP/CRM/accounting software
- Reduce Days Sales Outstanding (DSO), disputes and risks of not getting paid
- Include services and related consumables on the same invoice
- Manage inventory and track parts replacement
Learn about Horis Services’ experience…
Industrial Kitchens maintenance
165 Technicians
Praxedo is really a good tool — it’s very practical and meets the needs of our technicians.
Luc Lemarchand
Technical & Quality Manager
Features that will solve your day-to-day challenges
Prepare your techs before every work order
We’re constantly updating our solution to help you better organise work orders for your technicians. Equip your employees with Praxedo’s most advanced features and prepare them for every job.
We’re constantly updating our solution to help you better organise work orders for your technicians. Equip your employees with Praxedo’s most advanced features and prepare them for every job.
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Reduce their travel time
Optimise travel time for your technicians, maximise their workload and make work more enjoyable with Praxedo’s smart features. They’ve been designed to streamline tech schedules in real-time and reduce travel time between each customer location. As a result, they spend less time in their vehicle and more time engaging with customers.
Optimise travel time for your technicians, maximise their workload and make work more enjoyable with Praxedo’s smart features. They’ve been designed to streamline tech schedules in real-time and reduce travel time between each customer location. As a result, they spend less time in their vehicle and more time engaging with customers.
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Make admin tasks a breeze
The mobile app for field employees makes admin work that much easier. While on location, they’ll be guided through the simple process of filling out their work order reports. Plus, they can send them through your IT system with just one click.
The mobile app for field employees makes admin work that much easier. While on location, they’ll be guided through the simple process of filling out their work order reports. Plus, they can send them through your IT system with just one click.
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Find useful job information any time, anywhere
Digitising information via a mobile app improves the technicians’ well-being at work by enabling real-time communication with customers and the dispatch team. Eliminate unnecessary trips to the office and endless hours on the phone.
Digitising information via a mobile app improves the technicians’ well-being at work by enabling real-time communication with customers and the dispatch team. Eliminate unnecessary trips to the office and endless hours on the phone.
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Frequently asked questions about improving employee motivation at work
How can I empower and motivate my technicians?
It’s important to make an employee’s tasks easier to keep them motivated. Make their jobs more enjoyable with the Praxedo mobile app so they can focus on their actual work and servicing customers. With a virtual office in their pocket, they’ll never have to get stuck doing tedious administrative tasks.
How should I optimise my technicians’ time?
With Praxedo you can optimisefield service management for techniciansas well as their performance in the field. The scheduling module helps optimise technicians’ work time and improves their job performance.
What are some new ways to motivate my technician?
Your technicians are your top brand ambassadors in the field, so keeping them happy is imperative. Help them be more efficient and make their work more enjoyable with the latest technologies. Superior working conditions boost satisfaction and motivate employees long-term.
Best practices for improving technician job motivation
Articles from our experts
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Contact us and we’ll help you schedule your next route.
Contact us and we’ll help you schedule your next route.
